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Customer service..bull crap

Posted by vivek | 12/05/2004 02:48

guys

apart from the infinite supply of email IDs that i can generate from my website ( you know!) http://www.themavericks.net i have added another external mail Id somemailid@sify.com ( this one i paid lot of money to get a jumbo mail box, the premium one but later found this F***in mailbox does'nt delete mails. The delete function does not work!..i was like..pooh my themavericks.net mail always deletes mails when u want em'..anyways like i was saying..sify mailbox does not delete mails and i ended-up charging my credit card to get a pop3 enabled mail box..i found two things..

1. Guys and Satyam get sify premium mail box for free ( which means i wasted my money through credit card with 2.5% service charge)..all tough i doubt this..very much.
2. www.spymac.com give 1Gb mailbox for free, which means i was an idiot

Anyway, the sify box which i bought gives me 15 Mb box. Now that this does not delete mails ( i mean i click on delete and the mails re-appear!) almost 76% of the box is full with mails like ' Free viagra shipping to your doorstep or that some one in Africa needs money for Heart Transplant. Or that, how can i show my 'member' effectively on the evening date. I paid money for these.

I called up the customer service guys of SIFy for which i automatically become the premiem member and they know nothing about the so called 'Sify power mail account' The only reply i got was, ' Sir, please access www.mail2web.com and delete all your mails. mail2web.com lets you access any pop3 box via the browser. That means i have to go to mail.sify.com to read my mails and mail2web.com to delete my mails. And then i paid for all these!

I said, i think i paid money to work entrely with sify environment. Then can't i get my mails deleted. Then i was put on hold which said " Your call is important to us..please be on the line...our customer service representative will be with you shortly..your call is important to us..(loop a million times)" After 100 years, the guy came back and said. " Sir, can your please be on hold?". I hung-up.

Now that COngress has won and the talks are going round of re-installing prohibition i can't buy beer and delete my mails.

vivek



Current Mood: Angry
Current Music: Rembrants


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